Last updated: 17 August 2026
Plume is a speech-to-text app for iPhone and iPad, provided by AYDA Digital, United Kingdom — the team behind itranscribe. This policy explains what Plume collects, why, and how long we keep it. By using Plume you agree to this policy and to our Terms of Use.
Plume uses the microphone only while you are actively transcribing. It never listens on its own, and it never records in the background without you starting a session.
There are three routes, and Plume tells you in the app which one is in use.
Cloud transcription is off until you switch it on. You can change your choice at any time from the account menu in the app, and Plume will go back to transcribing on your device.
Audio is used to produce your text and then discarded. We do not build a library of recordings, and no audio is stored in your account or in our database. Where a recording has to pass through our server to be transcribed, it may exist for a few moments as a temporary working file while it is processed, and is deleted as soon as the transcript is returned.
To transcribe speech accurately, and to produce the optional email digests described below, we use specialist third-party transcription and language-model providers, and comparable services. We choose them for quality and change them from time to time.
You can use Plume without an account. In that case we hold no account for you, your transcripts stay in the app's own on-device history, and we do not know who you are. Two things still happen over the internet: your iPhone's built-in speech recognition may send audio to Apple as described above, and the app asks our server for its current settings when it launches — which means our server sees your device's IP address, as any website would.
You can sign in with Apple or with Google. We then hold:
If you turn on email reports, your transcript text is sent to our language-model providers to produce a summary, and the summary is emailed to the address you choose using our email delivery provider. This feature is off unless you set it up, and you can turn it off at any time.
Plume is free to use. If in-app purchases are offered in your version of the app, payment is handled entirely by Apple — we never see your card details. We keep Apple's record of the purchase (the transaction identifier and the product bought) so we can credit your account and deal with refunds or disputes.
Like any web service, our server keeps technical logs so we can keep it secure and working: date and time, the account involved, IP address, device or browser type, the action performed, and the length of a transcription session. These logs do not contain your transcript text. We keep them only as long as they are useful for security and troubleshooting.
We do not sell or trade your data. Plume contains no advertising, no analytics SDK and no third-party tracking. We do not use your audio or transcripts to train AI models.
Your account and your saved transcripts are held on a server we manage in the United Kingdom. Transcript text is encrypted before it is stored. Audio is only ever processed in transit, as described above.
You can permanently delete your account and everything in it from inside the app (account menu → Delete account), or by emailing us. This removes your transcripts, your usage records and your account details from our systems.
Under UK GDPR you have the right to ask for a copy of your data, to have it corrected or erased, to object to or restrict how we use it, and to have it provided in a portable form. Email us and we will deal with your request. We process your data to provide the service you asked for (contract), to keep it secure (legitimate interests) and, for cloud transcription and email digests, on the basis of the consent you give in the app — which you can withdraw at any time. If you are unhappy with how we have handled your data, you can complain to the UK Information Commissioner's Office at ico.org.uk.
We encrypt data in transit and encrypt transcript text at rest, but no service can be completely secure. Beyond that, your transcripts are protected by your own device and account: anyone who can unlock your device, sign in as you, or gets hold of something you shared can read them. Keep your device locked, use two-factor authentication on the account you sign in with, and sign out on shared devices. We are not responsible for what other people do with information you have shared, or for anyone who gains access to your account, your device or anything you send them — whether that is a partner, a family member, an employer or anyone else.
Plume is provided free and as-is. We do not promise that your transcripts will be kept or delivered, and we are not liable for lost, deleted or corrupted data. Copy out anything that matters to you.
Plume is not designed for or directed at children under 13, and we do not knowingly collect data from them. If you believe a child has given us personal data, email us and we will delete it.
We may update this policy. The date at the top of this page always shows the current version, and material changes will be flagged in the app or by email.